16 IT essentials Everything you need to know about IT services and support at the University of Auckland. Security services The University’s security service maintains a safe and secure University environment for students, staff and visitors. Security officers patrol the University grounds and respond with security service as required. Officers are trained and qualified to attend and manage all security incidents and emergency situations. Services include: • 24/7 Control room operation • Buildings, car parks and property security • CCTV monitoring and alarm response • Key and access control • Visual crime prevention patrols • Escort assistance • Crowd control • Emergency crisis management • Event security • Custodial services • First aid assistance How do I recognise security officers? University of Auckland security officers are dressed in black trousers and blue shirts with a white security logo and a name badge. Contracted security officers are dressed in black trousers, white shirts with a red Simply Security logo. All security will display a certificate of approval and staff identification. Security services contact details Phone numbers for all campuses: Phone: +64 9 373 7599 ext 85000 or emergency ext 966 Free phone: 0800 373 7550 City Campus Security Control Room 24 Symonds Street Email: General Library (City Campus) 5 Alfred Street (Main lobby) Owen G Glenn Building (City Campus) 12 Grafton Road (Reception Desk, Level 1) Tāmaki Innovation Campus Property Services Building Adjacent to Gate 2A, 261 Morrin Road Grafton Campus Boyle Building (Building 505) 5 Park Road (Main Lobby) Epsom Campus Block E Building 74 Epsom Avenue For more information, please visit Dial 111 for Police, Ambulance and Fire Emergency Services